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Please do not get anything from AT&T I…

Please do not get anything from AT&T I wanted to get some internet and decided to cancel the order before my appointment I call customer service and they fail me with everything about cancellation and my refund for my 100 deposit every representative I talk with gave me the run around they gave me a 1800 number that was no longer in service they also kept going around the fact i wanted my refund they was so quick to take my deposit but didn’t give it back they kept having me on hold and hanging up I call for like a week in a half trying to take care of this matter same thing from different representative no one didn’t help me or tried to resolve this matter customers service sucks they take your money and hold it and try to force you to get everything with them they even ask me what kind of phone I was on like they wanted to block me from calling back about my money and til this day I didn’t receive my money back from them I had to report it fraud to my bank stay away from AT&T

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Date of experience: Oct 08, 2024