att

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I Hate ATT

I Hate ATT It has taken more than two hours to get thru to customer service on multiple occasions. An ATT employee sold my password that led to locking down our bank account for a week while someone tried to hack our bank account. No compensation from ATT. Recently waited more than two days for service people to show up. Untrained and didn’t have command of the English language. Rude. Had to wait for another person to show up. Went without Astros games for more than three months last year (the only reason we continue to have direct tv), no compensation and Now AGAIN! $30 credit this month and have to call back next month if direct tv still fails to provide what we are paying for! Are you kidding me?Last spring att laid new line in my neighborhood. Workers who also didn’t speak English buried blooming bluebonnets when the dirt could have been easily thrown on the other side of the hole and spared the flowers! Supervisor claimed a note was left on our door that the work was scheduled. Never happened. We were home when they started the work. They never showed enough respect for the people who planted those flowers or the taxes we pay for this property! They could knocked on our damn door! Att has a Lot to Learn about CUSTOMER SERVICE.

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Date of experience: Sep 12, 2024