My husband and I went to an att store to setup a new plan with them. We both came from Verizon but on our parents plans. The transfer was not done correctly. The porting pins Verizon was not entered during the transfer. This resulted in us both losing our phone service in a few days of use. Mine happened first since I kept my old phone and husband stayed on his parents plan until it arrived. I spent three hours on phone with att and Verizon and my mom to get the porting pin. My husband is now going through this. This should not be this hard nor stressful. We are spending over $140 a month and not having any service. We are going to a cheaper service since att charges a lot for bad service.
