I work as a freelancer IT admin for schools and no profits. The Autodesk support service has gone from bad to worse in the last few years. A few clients have seen their free licenses disappear in thin air. Certificating a new School can be relatively painless, or damn impossible.If you have a licesing problem, you might as well give up. I'm telling you, I did not give up FOR ONE YEAR, but I'm just about exhausted. They won't fix it. They don't even listen to what you tell them. They just copy paste always the same irrelevant KB articles. Having to deal with their portal is excruciating. Nothing works. I hate having to deal with them, and devoted myself to stear as much people as I can away from their bloated software. Ever tried Rhinoceros?
