Bed, Bath, and Beyond refuses to delete my information. I am beyond frustrated right now. I've been trying to delete my credit card on file as I do not want to make purchases anymore, and it is undoable. The instructions on how to do it won't work. Unchecking the box temporarily hides the information, but checking it brings it back. The agent I called confirmed this. The only way delete the old info is by making a purchase and adding in another card.I've tried to delete my account information under the California Consumer Privacy Act (CCPA), but Bed, Bath, and Beyond refuses to do so for 4 years, saying I made a purchase, so they need the information for that long before they can delete my account. I've never had a company deny my request. The internal database would have this information. The public account should be able to be deleted. If anyone else encounters this problem, complain to the FTC.
