Best Buys/Geek Squad is a bait and switch scam. My Dad purchases a big screen TV with Sound bar and sub-woofers at the local store in Beaumont CA. When the technician showed up to install the electronics a hidden charged of an additional $234.00. When we refused to be extorted, one of the technicians told us to go F*** ourselves.Bust Buy cooperate must pay attention to the fact that all their customers are not stupid and intimidated easily, those thugs’ main job is to up sell customers, and when the victims refused the unnecessary service, the originally service paid for are being denied. The Field Technician Manager Mark Devine, an unprofessional lacking basic customer service and listening skills frequently defend those crooks and will attempt to intimidate their victims by yelling at those who complaint of the scam and sub-standard service.Best Buy CEO Corie Barry should start reading California Penal Code sections 368(d) and 368(e) and other applicable statutes Best Buy/Geek Squad deceptive operators violates on a daily basis.
