We purchased on 11/06/24 a Maytag washer and dryer set which they said are both available and the sales person promised in writing that they would be delivered tomorrow 11/08/2024. Today we received text message saying they wanted us to schedule the delivery and when we called they said it will be December 4, 2024. Best Buy deceptively lied to us yesterday and if they did not promise the delivery on 11/08/24, we would have purchased from another company. We do not have a working washer and dryer and that’s why we purchased from bestbuy with the promise of delivery on 11/08/2024. We tried to speak with them on the phone but they were rude and hung up the call. We field a complaint with the BBB so we got a call from a rude guy by teh name of CHAZ. He was not helpful and was lazy and rude. We are cancelling the order. We will never buy from beat buy which is really worst buy.
