I am extremely disappointed with my recent experience at Best Buy. I ordered 4 pairs of AirPods, but only received 1 in the box. I immediately contacted customer service and was assured that I would receive a refund. A week later, when I called to check on the refund status, I was told that the back office had denied my refund.This is unacceptable and incredibly frustrating. I had to escalate the issue by filing a dispute with my credit card company. I will never order from Best Buy again and caution others to be aware of their poor service and untrustworthy practices.
