I have bought 6 major appliances from best buy as well as smaller ones and bought the extended warranty on each. my Range has had to be fixed 3 times and quits half way during a baking cycle again. They refuse to stand by their warranty.I paid 2499 plus tax for the range and an additional 300 for the 5 year warranty. they refuse to stand by the warranty which says they will replace any item that needs to get fixed more than 3 times. It is not working again and not only will they not answer my emails but they won't do anything...I've spent hours on the phone with different people, all who promise a resolution and then do nothing. The last person I talked to said that nothing is going to be done and I can try to send an email but they had already decided to refuse my warranty
