5/29/2024Don’t call and order anytime by phone from Best Buy .I call the Best Buy on Baltimore Pike for a trim kit for a project we were doing. The person sound like he was working at that best Buy, I ask him if he had that trim kit in stock at their store. He said no, I would like to order one, I ask him I needed it today and can he find a store that has it in stock. He said the one on Roosevelt bolivar has one that they just scan in their system; I told him if I pay for it now can he have them put it to side for me? He said yes and I told him I am on my way to that store to pick it up. So I paid for it and went to the store on Roosevelt boulvidure, got their no trim kit and she told me that the person who answer the phone all ways lie , she has to deal with it when customers come in very upset to their store.