bestwestern

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Dishonest marketing

Dishonest marketing! Their Guest Reservation Website listed the price of the room, when I was paying an additional £98 appeared for ‘services and charges’ - I was unable to stop the card payment - not surprisingly they chose not to use the card verification App of my card. Screenshots available. Dishonest, unprofessional and underhand! Never again!

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Date of experience: May 21, 2025