Tried to cancel a reservation, 3 days ahead of reservation date. I had to talk to 4 different people. The address they had on file was a 15 year old address. I had no idea what that exact address was. Even though I entered our current address on the online form, they didnt have it. The last person I talked to was very condesending. We will NEVER book a best western reservation again. I wanted to give zero stars
