WORST HOTEL EXPERIENCE EVER !!!!!!! Amanda the manager is so greedy that she refused to refund the $30 dollars (30000 BW points). the more I talked to her the worst she was. said this review cost her money even if I changed it. Tried to explain I am 65 disabled and can not drive at night, and would ever leave somewhere at night. In fact I got stuck in a yard trying to see my relatives driveway. and she said well you do not know my age.Refused to settle this with me at ALL The wifi was 1 mbs normal is 50-100 mbs. when i sat on the bed to call , I sunk so far into the old worn out mattress I had a hard time getting out. they would not do any thing about it either, said they could not call the manager, but when i said I am leaving now after 3 hrs they called the manager and the manager would not refund my money so i left anyway . then they lied and said I was at the pool with grandkids, I am here by myself for a family funeral. and did not use the pool at all. and never got a refund from corporate either, they are just as greedy. I now have to go through the BBB and the Indiana states attorneys office just to try to get my 30 dolars in bw points returned to me.
