bestwestern

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Garfield House hotel Stepps

I was recently forced to vacate my home after a fire. I sought refuge in the Garfield house hotel Stepps, Glasgow, as they allowed me to stay there with my 2 dogs.From check in to check out the staff were amazing. They were a credit to the hotel and the management should be proud of them. In the end I stayed at the hotel for 4 weeks, at no time, primarily due to the staff, did this feel like a chore. From reception, to housekeeping, to the waiting staff they were all friendly and helpful. Were there downsides, of course you cant stay in the 1 place and not find a few flaws. I will not mention any here as I did not highlight them throughout my stay as they were so minor in nature. I will also not highlight them as I did not notify any of the staff and I am sure if I did they would have been rectified quickly and efficiently.The venue itself is very popular for special occasions but even though my room overlooked the spacious car park we were never disturbed by the noise. There are great links into Glasgow city centre with a maximum 6 minute walk to a bus stop and train station. If you are struggling to find a venue in the city centre then you should consider this hotel for your stay

5
Date of experience: Feb 13, 2019