I am extremely disappointed with the customer service experience at Binance. I was asked to upload a video in order to process a refund, which I promptly did. I was informed that the review would take up to 30 days and that all account limitations would be lifted afterward. However, it has now been over 50 days, and I still haven’t received any clear response.Instead, I continue to receive generic messages that do not address when my account will be reactivated. This level of service is not what I expected from a company of Binance’s reputation.case ID 141116828
