I tried to deposit some crypto from another platform. I followed all verification process, etc. when I chose the coins to be deposit, XRP and USDT, Binance website showed me the address to use for each of them. I used the given addresses but the coins never arrived. The following day I contacted Binace, provided screenshots with the addresses used and the transactions from the other platform too with the same address. After hours of chat with Binance they concluded that I was victim of malware as those were not the real addresses. That's just insane because they are saying that any malware can change any text information displayed in their website. This is not that I copied the address and then a malware changed the address and I pasted the bad one, no, it's Binance showing an address and then saying that's not the real wallet. They don't answer either why I still could see the wrong address in their website when I started the chat and after their "investigation" I could see suddenly the new one. If my PC was infected I should still be seeing the wrong address.Case ID #104820860
