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Fraudulent emails and no way to report

Account of the hotel appears to have been hacked. No way of reporting it to booking.com. Finally decided to phone. Had to speak to an AI assistant who told me how to report it via email. Did this then got automated email back telling me this email was no longer in use!! Thank goodness only booked hotel for one night as zero confidence in using booking.com. Would never use again.

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Date of experience: Jun 24, 2025