I called Booking.Com to confirm my flight and select my seat, the reservation agent said my flight was cancelled. I did not receive any notification by phone or email about the cancellation. He told me he was looking for alternative flights, but no information so far. Your support team is not helping at all. I have been on chat for over 30 minutes. The agent's message was: Your request needs to be handled by a different team. Please hold while I connect you to an agent from this team. Please help resolve this.
