I contacted Box a month ago to enquire about setting up a business account using their non-profit package. I had an online video call with a sales rep which went well. He suggested a mid-range paid package. He said he'd be able to set it up by the end of the day. I then emailed to say the free starter package would suit our needs best to begin with, and I haven't heard a thing since, despite emailing twice. 3, nearly 4 weeks have passed and I've had no response.It could be a coincidence, but it doesn't look great that as soon as I said 'free option please' I heard nothing more. I invite Box.com / org to get in touch to complete the setup.
