braintreepayments

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Braintree was a huge waste of time

Developer here working on a new mobile app. Pointed my client in Braintree's direction, given their status. Client went through a lengthy application process where they requested lots of information, which is fine.After completing the application process my client was denied the next day, with no information about why.An attempt to follow up was met with a curt, non-helpful, clearly final response. Braintree was a very poor experience for us. All things being equal, avoid Braintree. If you decide to try go with Braintree, I recommend applying for Braintree before spending any time integrating with their sandbox, and be prepared to go with another credit card processor.

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Date of experience: May 16, 2019