Before I signed up, I emailed customer service who were very helpful. Sign up and basic set up was fairly easy. The system works well, but I did find the need to contact customer service a couple of times to find some things that I couldn't work out for myself. Again they were very helpful and gave me clear instructions on what to do to personalize my BMAC experience. So far I've been very happy with the experience and have (after only a few days) got supporter.
