Canva

2.6
2.6 from 693 Reviews and Ratings
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Good product, stupid processes

Good product, but their business flows are stupid.I bought a pro subscription using my personal email, and today after 4 days of use, once i login I see that my account is blocked.After a huge effort to find the support request (they couldnt hide any better, you need to be detective to find it in their support portal) they told me that i violated the education fraud rules....i was like what????i have nothing to do with educational or whatever kind of related accounts...i used my personal email and paid them, and I cannot even access the images that Ive created and I need asap....after of 12 hours that I opened the request ticket no response yet...I dont know whats their problem, but if you are in need of your images, simply dont trust them

1
Date of experience: Apr 14, 2025