This is not a real bank. They keep your check and don’t clear it for weeks. You call customer service; they can only say and are not allowed 🚫 to do anything. There’s no branch to go. If you have a choice, please leave Capital One and don’t do business with them. Even when you use Zelle to send money it takes days. If you want to keep your money with them and don't care about having access to your funds you can be with them.