Capital One Quicksilver Credit Card pulled $2,500 from my checking account for a payment I didn't owe. When speaking with customer service, they told me the auto pay feature will take the statement balance from my checking accout whether I pay down the balance before the due date or not, and there's nothing I can do about it, except get a paper check from them in an undisclosed period of time for a refund. I'm in Mexico so that's not an option for me. They can't return the money to me any other way, and think it's perfectly legal to pull money from my checking account that I don't owe on the card. I have a -$2,500 balance with no choice but to use the card to get my money back. Unacceptable, and probably illegal. The representative I spoke with told me there will be no follow-up with me and no further action taken. I have filed a complaint with the Consumer Financial Protection Bureau.
