I'd give Capital One ten stars if it were possible! I have been with Capital One when HSBC sold their credit card portfolio to CapOne many years ago. At first I was a worried, but over the years I have found CapOne a trusted and reliable partner not only for credit cards, but also for banking. The Capital One online banking platform is robust and easy to use. It's easy to pay bills and manage my bank and credit card accounts. In rare instances when I have to call, their CSRs are helpful and can quickly explain and / or fix issues. If you have excellent credit and a long history with CapOne, they do not annoy you with account freezes or hindering access to your credit line. Their credit card rewards and features are competitive, though I wish they increase cashback to 2%.
