I read the part that said I would not be charged for a hard hit on my credit scores. That was whether or not you were approved. So I applied for a credit card. I was given a 97% chance that I was going to be accepted. Well guess what! They denied me the card. Now I can handle that but within 15 minutes I was charged a hard hit on my credit score. I immediately called Capital and I was told that I had to fill out a dispute form with Experian. I told them it just happened and they said it didn’t matter even after I read the part to them where it said your credit score wouldn’t be hit with a hard pull. So I immediately called Experian and was told I had to fill out a dispute form. I told them the same thing I told Capital and they said it didn’t matter if it happened 5 minutes ago or 5 days. This is bull. So now I am stuck with a hard hit from Capital on my credit score. BEWARE OF THEM. I have called them numerous times about this and customer service is rude. I just gave up and the hard pull is still there. I tried numerous times to write a review and this is the first place that I was actually able to have it posted. As of now on this site it won’t let me post the date that this actually happened. The date that is there is not correct.