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Signed up, but caregivers didn't respond

I signed up for Care.com - paid the $124 membership. Searched for caregivers for a senior. Sent messages to several people, but didn't receive any timely responses. Most of the caregivers didn't respond at all. The couple that did were not available. Money wasted. I called Care.com for a refund two different times, but received an email stating that I will not receive a refund. I had to find a caregiver on my own - NOT thru Care.com. Huge disappointment!!!

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Date of experience: Feb 06, 2025