cengage

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Worst customer service ever and…

Worst customer service ever and incompetent IT support. I registered for a course on my sister's computer when she was logged out and the system registered her for my course! She is not even studying at the same University ! The support said they are unable to fix the error. They just take a lot of money and have the worst IT platform I know. How can any University use this platform? 0 of 5 stars

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Date of experience: Aug 25, 2020