I wish I could give this bank zero stars and I NEVER leave bad reviews, even when I’ve had bad experiences. I opened my account not too long ago, and it has been an absolute nightmare since day 1. I wholeheartedly regret ever associating with them. I have had to call them EVERY SINGLE DAY SINCE I OPENED THE ACCOUNT for something tedious, usually because they keep blocking everything I try to do. And I get this happening once because of security measures. Maybe even twice, because I like to give the benefit of the doubt. But, despite being told I would not be blocked anymore and wouldn’t have to continue calling in and sitting on hold waiting on a rep to help me, IT STILL HAPPENS EVERY TIME I DO ANYTHING. This is by far the worst bank I have ever dealt with. I had to call last night and threaten them that if my transaction did not go through by morning, I would be closing the account. I wish I would’ve listened to my gut and closed it, even though they pushed my transaction through. Now it’s Friday night and I’m stuck dealing with this all weekend… Monday cannot get here fast enough. I DO NOT RECOMMEND BANKING WITH CHASE. I left sofi bank to come to chase and I genuinely regret it… I will be going back to sofi. I have never had any kind of issue like this with them. What a joke.
