Chase Bank is full of crap! They continue to give me the runaround with my mobile deposits. The first time that I used the app, I was told different things by multiple people and that ended with me having to go to a local branch to have it resolved. I was told that this ridiculous hold would not happen again by the branch manager. Stupid me for believing that! Once again they have placed an almost 7 day hold on my check! They have put me in a bind once again. The customer service representative once again have given me different information and one was very rude! How can they not even release some of the funds? It is very frustrating and angering that I have to go through hell and high water just to get my own money. I can guarantee that after I get my money, I will close this account and never do business with Chase again! They need to get together and get everybody on the same page as far as giving accurate information. Awful bank! Run don’t walk!
