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Worst bank in the United States

Dear Chase Bank Customer Service,I am writing to express my deep concern and frustration regarding an unresolved issue with my account and the handling of a cashier's check. Here are the details:In November, Chase Bank closed my account and issued a cashier's check for the remaining balance. When I attempted to deposit this cashier's check at another bank in March, representatives from Chase Bank intervened and retrieved the check. Since then, my funds have been neither released nor have I received any clear communication or resolution regarding the status of my money. Each time I go to the bank, they threaten to press charges that I am causing a disturbance in a business area. This is very unfair and I can’t take it anymore This situation has caused significant inconvenience and financial stress. As a customer, I expected better handling of my funds and transparent communication from Chase Bank. To resolve this issue, I urgently request the following actions:1. Immediate Release of Funds: Please release the funds associated with the cashier's check without further delay. 2. Clear Communication: Provide a detailed explanation of why my funds were held and the steps being taken to rectify this situation.3. Compensation for Inconvenience: Given the undue stress and inconvenience caused, I expect appropriate compensation for the delay and lack of communication.Please treat this matter with the urgency it deserves and provide a resolution within the next seven business days. I look forward to your prompt response and a satisfactory resolution to this issue.Thank you for your attention to this matter.

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Date of experience: Mar 17, 2024