A person with the name Annel Quevedo from customer service introduced herself to us after we took out a subscription with Cloudflare. She offered an introductory meeting. I was happy to accept as I had a few questions. As a founder, I have a busy schedule, but I still wanted to make time for it and prepared myself for the call. Just a few minutes before the call, the lady cancelled the appointment with the explanation: If you have no further questions, I will cancel our appointment. She did not ask me, if it would be ok to cancel the meeting because of this or that reason. She just canceled it. This is absolutely unacceptable and very bad style. I will now consider switching to another provider. I find this behavior really outrageous.
