cloudflare

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BEWARE - no ethics, no customer support

Our website appears to have been hacked, with the DNS rerouted to someone's account on Cloudflare. I spent hours trying to contact Cloudflare, but they won't talk to you or even accept emails unless you purchase an enterprise account for $3,000+.I finally tried posting for help in their community post section. Apparently, calling them out on this issue was enough to get their attention - they deleted my post, but still did not respond to me.This type of firewalling should be illegal. I would not do business with Cloudflare under any circumstances, ever.

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Date of experience: Aug 18, 2022