This system would probably work well for a small business with only one or two registers, or maybe a food truck. It seems simple and streamlined at first glance, and it probably is if you have a small shop or spa or an office. It is a nightmare for a full service restaurant. It seems like it was designed by someone with no restaurant experience. Far too many steps to ring items in, do partial discounts, try to reopen a check where a credit card was already swiped, separating checks…And the biggest issue is that it will allow you to ring things in or close checks out the wrong way. By the time you figure that out, it’s too late. And trying to undo mistakes is complicated and frustrating. It’s been a constant source of anxiety and one headache after another since we switched. No one understands how to fully operate this, so we are constantly calling our tech or trying to figure things out while we are too busy to have the time it requires. I hate this system for our restaurant. If you’re considering switching, go check out someone who has it before you commit. There are much better options out there for a restaurant/bar POS.
