I have had my system for 18 months and have had nothing but incredibly bad service ranging from being lied to to being abused and hung up on. The system itself is lovelly but the customer service is way past appaling verging on ludicrous, everyone I speak to says they will sort my problem out but only 1 person ever has done anything, and that caused a major problem this week due to his "HELPING". I would'nt urinate on them if they were on fire.