Initially I had issues transferring money into the account from my bank, but that I was able to fix Then I want to move some bit coin to a different wallet for a specific trade. I couldn’t transfer BitCoin out of this platform at all! I tried everything it seemed my account was restricted. I was sure this was an error I called customer supportNo mistake my account had been frozen I couldn’t do anything with my Crypto Apparently (or so I was told) it’s against policy to tell me why it was frozen The agent told me that information wasn’t even available to himSo I had about $10,000 stuck My only option was to sell my Crypto and withdraw the cash Of course there is a fee for selling and nearly $200 fee for withdrawing my money I feel I was ripped off! Horrible customer service! The FTC recently dropped a suit against CoinBase. We need the FTC to re-open that suit I’m sure this has happened to more than just myselfADDING an updateCB basically told me I could leave my crypto in this account (and pay the fee?) or I could sell all my crypto and close my account. I chose to sell and leave, bu CB charged me their maximum fees to sell my crypto, and to take my cash back out. I paid out hundreds of dollars to close my account. Well, I thought I was done but then they charged another $25 for a service fee. So even after I had withdrawn all my funds I got a $25 service fee... The sheer audacity of this is stunning.When I started on this platform all was good and I like ease of use. But the second time I tried to move crypto to another wallet everything turned sour. It was great for buying crypto and keeping everything on their platform, but moving the crypto and getting out was very painful. One of my close friends recently had a very similar experience. In my opinion, there needs to be more oversight into platforms such as this. Banks would be thrilled if they could charge a fraction of these fees. In my opinion the difference between the administrators of this platform and bank robbers, are the dress and lack of weapons. This was highway robbery.
