After confirming and reconfirming ID, address.... I went to my coinbase wallet. My balance was £0 !!!I did not touch it, i didnt changed phones, I have the 12 words recovery phrase.... nothing. Going around in circles for hours with useless menus and AI, I manage to chat to a real person, Dianne. Just chat. Useless and the conversation cut off in the middle of "maybe" going somewhere.COINBASE DOES NOT STAND FOR THEIR CLIENTS. Very easy and friendly app and company to take your money but nobody there when issues comes. You won't find an email address, a phone number and barely a lousy chat. How can a money in the wallet just dissappear?????
