NEVER STAKE. Update: This morning (26th) the unstake button showed up, asked if I wanted to unstake all, which I did (and still do), and I acted accordingly. But the button would only unstake .006 of 25. When I put in the exact dollar amount of my holdings, or slightly less for market fluctuations, the window said insufficient funds. I took screenshots of everything in the interest of helping them find their bug. Went onto Help to get the link to send the shots. The Agent, after asking me if I had a case number (never got one) said I have to wait for it to clear the block and disconnected. Again - if it is possible for it to take more than the 2 days they claim in the ADA profile, why didn't they lead with that 11 days ago? Why not take my screenshots? I am back to waiting.My issue is admittedly a relatively low dollar amount, around $20, but I'm sure glad I didn't commit to more. It started February 15th and continues today. It involves staking ADA (Cardano), which, when you read about staking, it says it should take 2 days to unstake. After staking, it took a visit to "Help" to see my rewards - but that went relatively well, one contact, a few days (perhaps even within the waiting window) and results. The real issue came when I went to unstake. At first, it didn't unstake everything. Then there was no unstake button - as if it had. Now, 10 days later, and after nearly daily, sometimes multi-daily, visits to "Help", there is still no unstake button. Over this time I was asked by three different agents to empty my cache (which, by the way, and they don't tell you this, ends your conversation), look for updates, wait. First level, the problem is yours. Once, an unstake button did show up, but it unstaked 1%. More visits, more days, more agents. Yesterday, still no unstake button, an agent finally said it was going to a "specialist team" and I thought, okay, hey, gonna get some resolution - nope. Each time they have wasted at least an hour of mine before work. Still no button. Today, three different agents said they were going to familiarize themselves with my issue before dropping me - one I recognized as trying to help me earlier in this process. Finally, one of them followed through, only to tell me the "specialist team" says I have to wait the full 18 days for the process. Nowhere in their information does that number come up. Meanwhile, the value of my holdings has deteriorated 20%. If this result is possible, why would I ever stake anything? You would have to make 20% just to break even, never mind the lost hours.
