Great program. My only complaint/suggestion is that as of now, there is no option to disable features that I don't use. (Example - companies. Every contact creates a company, often based on the contact's email address - i.e. if the person has a Gmail email address, PW associated a company "Gmail" with the contact). This is incredibly frustrating, although doesn't interfere with work flow.All in all, very functional and has some outstanding features that other lead/opportunity tracking programs dont currently have!