I used a multi-user licence for two years across my team and work. I had numerous complaints of platform performance and their customer support is terrible. Somewhere along the line they opted me in to auto renew. They give no notification of renewals or that payment has been taken and they refuse to allow you to terminate early if you are beyond the 14 cooling off period if you don't intent to renew (which you are unaware as they don't notify you).There are plenty of other platforms that are much better, I urge you to try these first...please don't use Coursera.