The customer service is absolutely terrible. I was trying to return an item but the label they had sent was too small for the post office to scan.The advisors on the live chat are super rude. They didn’t help at all, one of them told me to pay for my return (even though returns are free) and both advisors that I spoke to ended the chat because they didn’t want to help. They are super rude, I would never ever purchase anything from crocs ever again.