I ordered a pair of crocs online. Their site makes it very difficult to see if they have free returns. They don't. I went through their return process on line and didn't make note of their return address to send them back. Couldn't find the address once I realized I'd have to return them myself. I've spent 2 hours trying to get hold of someone. I've tried all options, Chat, Phone e-mail/Head Office/Store. They are set up to not be contacted by customers. My advice is to buy Crocs from anywhere other then their online store. Crocs online has no Customer Service. You cannot reach anyone.
