I would give a 0 if it was possible.went to store and discussed with associate that because of lymphedema these are basically only shoes I can wear.told her baya ones are the ones that don’t give me issues.I wanted the lined ones but was told they didn’t even make and regular ones were being discontinued so if I wanted I better get and they had only just a few pair.against better judgment I bought.got home and realized I had been lied to so I get on with customer support and automatically send me half off coupon so I see the shoes were on sale for 34.99 so of course I’m thinking ok I’ll get my shoes now for cheap .I waited tho to ask customer service if I could use coupon and verified it and she said of course so I try and I’m told nope can’t use so here I go back to customer service and they say go ahead and order and give us order number and will adjust price but let me tell you everytime u get in touch with customer service it’s a different person and u have to explain over and over your situation.so thyen I find out I’m charged 54.99 because they decided to stop sale in middle of my order so I’m livid .anyway after being lied to multiple times I’m supposedly waiting on price adjustment to be refunded.8 days now but I’m told 10-14 before it can be refunded.it doesn’t take 10-14 to take my money so why does it take them so long to refund.i have all my messages and I’ve threatened if they don’t clear this up I will post so everyone can see their lies!!!!!
