This is horrible to order from i ordered some shoes and never got them with no refund do not order from them there the worst im telling you they dont know what there doing i then talked to alot of people that work there over the phone and its all been excuses . Im going to go head and say if you want crocs go to the store and get some because these people are horrible and you wont ever get your money back . Yall are wrong for this and today im talking to a manager about this yall is fired ....... today and if the manager gives me excuses im going to keep calling until i get answers .