crypto

1.3
1.3 from 6.3K Reviews and Ratings
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No support from Crypto.com support

No support from Crypto.com support. There seems to be no one manning the support desk. Card stolen 2 weeks ago, still can't get an actual reply back from the support centre. I've emailed as well as used the chat feature in the app and other than the auto-reply - nothing. I don't see a choice other than to withdraw funds and relocate to a platform with support for issues. Not sure how you can provide a Visa card with no ability to facilitate a stolen card replacement. The App has been generally 8-9/10 which is great but I would not recommend based on the support alone.

1
Date of experience: Mar 05, 2024