I have been trying to delete my account for 3 days now. Customer support is the worst I have ever seen. There is no "close my account" feature in your account, so you have to contact support.First, you have to click through an endless loop of questions from a very poor chatbot. "Close/Delete account" is not available in that bot. So I had to find a section where you can finally contact a real person. Then you have to wait for an answer. I had to wait for one day (not during weekend) and then I had to AUTHHENTICATE myself. I wrote that message to the support from within my account where I was already authenticated and could transfer money etc....? Then they asked for the last 4 digits of the documents I used during signup. I don't know which document I used. Was it the passport? The driving license? No comment. My question was ignored and they repeated "please provide the last 4 digits of the document used...". Terrible. And after each message you have to wait for hours or days for a response.
