As I need the money for the construction of a new house I sold my bitcoins at Crypto.com. The money, around € 5,400 is credited to my Cash Account. When I want to transfer my cash to my bank account Crypto.com asks to deposit a small amount from my bank account to verify if my name on the bank account is the same as on their account. I did it 18 days ago and again 11 days ago. They received it and credited it to my Cash Account. Thereafter they refuse to link my bank account with my Cash Account while they know everything that they need. My bank confirmed me that they transferred the money in the right way like Crypto.com requests. Nevertheless Crypto.com refuses to give me what I owe. I told them that I register their illegal behaviour to the Central Bank, to the local police and that I will start a court case against them. As this is a simple kind of thievery. Be warned for the illegal behaviour of this bad organisation. You don't get your own money back. I lost € 5.400 to these dishonest people.
