The single worst customer experience I’ve ever encountered.Following a simple name change, I tried to update my account. 5 days later and I now have no access to the funds. I can’t sell, withdraw, transfer externally or even pay with crypto, the system simply won’t let me.When I voice this to their “specialists”, I’m met with nameless robotic responses and unverified wait times. I’m then interrogated a day later for the same information. I requested contact details to lodge a formal complaint six seperate times before they agreed, they just deflected, ignored and flat out refused to accept this before. F you Crypto.com you thieving fraudsters.
