Would actually put zero stars if I could. Like a lot of people my facebook was hacked, it was completly taken over, password and email. So all the help functions for facebook are not accessible! I managed to create a new account and logged on, then I found my account, I reported it and left feedback to try and get my account back. I then got a message to say that my account wasnt meeting their guidelines and they requested to do a video to confirm my identity. I thought this was a way to get my account back but now I'm completly locked out I cant get a new account so I have no way of getting back on. I'm devasted to have lost everything all the memories shared using facebook and there is no one on facebook who I can contact I know we all use it but its an apsolute disgrace that there isnt a dedicated team to help with this which you can contact without havibg to go on facebook, if I am wrong please say!
