A simple battery purchase for a current Inspiron laptop.Delivery date was missed and revised three times while Dell "is 'working hard' on your order". Still wondering how one "works hard" on an order that involves putting a battery in a box and mailing it. Inquiry to customer service was useless and infuriating, as difficult-to-understand agents punted my question back and forth until the call was disconnected.After fourth delivery delay, two weeks beyond initial delivery date, order was Dell cancelled the order "due to FTC regulations".Now have another non-regulatory suggestion for Dell also featuring "f" as the first letter.
